Frequently askedquestions

All our jewellery is made of genuine 18k gold (yellow, rose, or white gold), handcrafted in our Casablanca workshops. We use only zircons and authentic precious stones: emeralds, sapphires, rubies, amethysts, turquoises, and many more.

Yes. Every Tariki piece is hallmarked and comes with a certificate of authenticity guaranteeing the quality of the gold and stones used.

Yes. We offer engraving, stone selection, resizing, and fully bespoke pieces. Our workshop knows every model circulating in the Moroccan gold market — describe the piece you have in mind and we can craft it to your taste. Write to us at info@tarikijewellery.com.

18k gold is generally hypoallergenic. However, some alloys contain nickel which can bother sensitive skin. Don't hesitate to contact us if you have any specific concerns.

We accept all major credit cards (Visa, Mastercard, American Express), as well as payments via PayPal and Shop Pay.

Absolutely. Our site uses SSL encryption and all transactions are processed through secure payment platforms. Your banking information is never stored on our site.

You can modify or cancel your order within 24 hours of purchase by contacting us at info@tarikijewellery.com. After this period, the order may already be in preparation.

Yes, we deliver to all provinces and territories in Canada. Delivery times and fees vary depending on your location.

Standard delivery generally takes 5 to 7 business days. Express delivery (2 to 3 business days) is also available.

Yes. As soon as your order ships, you receive a confirmation email with a tracking number to follow your piece every step of the way.

All our deliveries are insured and shipped with signature required. Your piece travels sealed in its numbered case, from our hands to yours.

We accept returns within 30 days of receiving your order, provided the piece is in its original condition, unworn, and accompanied by its original packaging and certificate.

Contact our team at info@tarikijewellery.com with your order number and the reason for the return. We will provide you with return shipping instructions.

Personalized pieces (engraved or made to order) cannot be returned or exchanged, except in the case of a manufacturing defect.

Our team is available Monday to Friday, 9am to 5pm (Eastern Time), by email at info@tarikijewellery.com or on WhatsApp for a faster reply.